Get in Touch

We're here to help you plan your perfect Irish experience. Whether you have questions about our tours, need assistance with custom itinerary planning, or want to provide feedback, we'd love to hear from you.

Address

Our Office

123 O'Connell Street
Dublin 1, D01 F5P2
Ireland

Phone

Phone

+353 7 839 1947

Monday-Friday: 9am-5pm
Saturday: 10am-3pm (Irish time)

Email

Email

[email protected]

We aim to respond to all inquiries within 24 hours during business days.

Send Us a Message

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Visit Our Office

Find us in the heart of Dublin city center

AP N S W E AtticPhysi Office O'Connell Street Abbey Street Dame Street Westmoreland St D'Olier Street River Liffey

Getting Here

By Bus

Multiple Dublin Bus routes stop outside our office on O'Connell Street, including routes 1, 4, 7, 11, 13, 16, 25, 26, 40 and 44.

By LUAS (Tram)

We're a 3-minute walk from the O'Connell Street stop on the LUAS Red Line.

By DART (Train)

Connolly Station is a 10-minute walk from our office.

Parking

The nearest public parking is available at the ILAC Shopping Centre (5-minute walk) and at Jervis Street Car Park (7-minute walk).

Frequently Asked Questions

Quick answers to common inquiries

How far in advance should I book my trip?

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For summer travel (June-August), we recommend booking 6-9 months in advance. For spring and fall travel, 3-6 months is advisable. Winter travel can sometimes be arranged with shorter notice. However, if you have specific accommodation requirements or are traveling during festivals or events, earlier booking is always better.

What payment methods do you accept?

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We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. For custom tours, a 25% deposit is required at the time of booking, with the balance due 60 days before your travel start date. Different payment schedules may apply for group tours.

What is your cancellation policy?

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Our standard cancellation policy for custom tours is:

  • 60+ days before travel: Full refund minus a €100 administration fee
  • 30-59 days: 50% refund
  • 15-29 days: 25% refund
  • 0-14 days: No refund
Group tours and special packages may have different policies, which will be clearly stated at the time of booking. We strongly recommend travel insurance for all bookings.

Can you accommodate dietary restrictions or mobility issues?

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Yes, we are happy to accommodate dietary restrictions and mobility issues. Please notify us at the time of booking, and we'll work with you to create an appropriate itinerary. For those with mobility concerns, we can recommend accessible accommodations, arrange suitable transportation, and suggest attractions that are wheelchair-friendly.

How long does it take to create a custom itinerary?

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After your initial consultation, we typically provide a draft itinerary within 3-5 business days. We'll then work with you to refine the details until you're completely satisfied. The entire process usually takes 1-2 weeks, though this can vary depending on the complexity of your requirements and how quickly you provide feedback.

Do I need a visa to visit Ireland?

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Visa requirements depend on your nationality. Citizens of EU countries, the US, Canada, Australia, and many other countries can visit Ireland without a visa for stays of up to 90 days. However, always check the latest requirements with the Irish Naturalisation and Immigration Service (INIS) or your nearest Irish embassy or consulate before traveling.